Goldi AI - Privacy Policy

1. Introduction

This Privacy Policy describes how Mavtao Pte. Ltd. ("Goldi," "we," "us") collects, uses, shares, and protects your personal information when you use the Goldi AI mobile application, website, and associated services ("Services").

By using the Services, you agree to the practices described in this Privacy Policy.

2. Scope

This Policy applies to:

• Users of the Goldi mobile app and website (https://goldi.ai)
• All related communications, products, features, and content

This Policy complies with applicable privacy laws, including:

• General Data Protection Regulation (GDPR - EU/EEA)
• California Consumer Privacy Act (CCPA/CPRA - California, USA)
• Personal Data Protection Act (PDPA - Singapore)
• Virginia, Nevada, and other applicable state laws

3. Information We Collect

3.1 Information You Provide

• Account Data: email, login method (Google/Apple ID)
• User-Generated Content: meal photos, coach interactions
• Profile Preferences: food goals, dietary tags, display name
• Support Requests: messages, feedback, and email correspondence

3.2 Information We Collect Automatically

• Device Information: device ID, OS, model, IP address
• Usage Logs: screen views, session duration, clickstream data
• Diagnostic Data: crash reports, performance metrics
• In-App Behavior: food scan activity, feedback viewed

3.3 Information from Third Parties

• App stores (e.g., Apple, Google)
• Analytics and attribution providers
• Social login providers

4. How We Use Your Data

We use your information to:

• Provide core features: meal analysis, nutrition feedback, coaching
• Personalize your user experience
• Improve AI performance and accuracy
• Train machine learning models (using de-identified data)
• Conduct internal analytics and A/B testing
• Communicate with you about updates or issues
• Ensure legal compliance and protect platform integrity

5. Legal Basis for Processing

If you are located in the EEA or UK, our legal basis includes:

• Contractual necessity (to deliver the app and features)
• Legitimate interest (to improve services and ensure security)
• Consent (for marketing and optional analytics)
• Compliance with legal obligations

6. Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Cloud infrastructure (e.g., Firebase, Google Cloud, AWS)
• Analytics providers (e.g., Amplitude, Mixpanel)
• Payment processors (App Store, Google Play)
• Marketing tools (e.g., email platforms, if opted-in)
• Legal authorities, when required

All partners are bound by strict data protection terms.

7. Use of Meal Photos

Photos are processed via AI to detect food content. We may use anonymized photos:

• To train AI models
• To generate product insights
• In marketing materials (only if fully de-identified)

You may request removal of any photo via hello@mavtao.com.

8. Cookies and Tracking

On our website, we use cookies and similar technologies to analyze traffic and improve UX. These may include:

• Session cookies
• Persistent cookies
• Web beacons or SDKs

You can disable cookies via browser settings.

9. Data Retention

We retain your data:

• As long as your account is active
• For legal or operational needs (e.g., fraud prevention)
• Until you request deletion

You may delete your account at any time via the app or by emailing hello@mavtao.com.

10. International Data Transfers

As a Singapore-based company, your data may be processed in Singapore, the US, or other jurisdictions. We implement safeguards, including:

• EU Standard Contractual Clauses
• Data processing agreements with third parties

11. Your Rights

Depending on your location, you have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Withdraw consent
• Object to certain processing
• Request data portability

Submit requests to hello@mavtao.com.

12. Children's Privacy

Goldi is not intended for children under 16. We do not knowingly collect data from minors. If you believe we have, contact us to delete it.

13. Links to Other Websites

Our Services may contain links to third-party sites. We are not responsible for their content or privacy practices. Read their privacy policies independently.

14. Security

We use reasonable technical and organizational measures to protect your data. However, no system is 100% secure. Use the app at your own risk.

15. Changes to This Policy

We may update this Policy from time to time. We will notify you via app or email. Continued use constitutes acceptance.

16. Contact Us